Proven techniques to create more effective training materials

Proven process that works

Techniques to create effective Training materials

We adopt proven techniques to provide the right learning materials; one that will help your users to learn more effectively. Content is written with clear objectives in mind. Details of the documentation is organized in a way that will encourage constructivist learning. Wherever possible, content is expressed and referred in local terminologies that your users relate to. Quizzes are  designed to emphasize the objectives of the training materials to provide useful feedback to you and your users.

Objectives

The first step to provide any training materials that will empower your users to learn and retain the knowledge more effectively is to identify the objectives of what should be passed on to your users and to identify your targeted end users (authors). Because of our subject matter expertise in a diverse technical spectrum, we have the know how and experience to define the most appropriate objectives for the training materials.

Constructivist Learning

It is proven scientific fact that all knowledge is acquired from a base of prior knowledge . Our entry point to effective learning is to design the structure of your content via a top down approach; presenting the key concepts first, the details of key concepts and followed up by the further illustrations  that show how concepts are applied.

Personally Related

We all know that we will remember better if we can relate a new concept with something that we already familiar with.  This memory association is what we will use in our training materials to make the developed content more personally related to make learning more effective.

Depending on the situation, we will adapt your content to the local environment by relating the content to a topic that the majority of the your readers is familiar with, using  localized terminologies or relating the same information presented in the concepts to demonstrations and illustrations.

Assessments

To provide useful feedback to your users, we take time to design our quiz in a way that makes it easier to analyze how effective information is passed on to your users.  Our proven process is to categorize our objectives before designing the quiz questions according to the identified objectives, giving pre and post tests to determine how well the learners have acquired the presented information.

In addition to quizzes, where appropriate,  we may design in practical exercises to stimulate active learning and to encourage collaboration; all of which to make learning more effective.

Our Differentiation - Why we can design a more Effective Training for you

Our Differentiation

We differentiate from other training service provider by the following:-

• We speak your Business Language

• We speak your Technologies

• We speak to your People

• We speak your special Documentation Needs

We speak your Business Language

Whatever your business domain, we may have the subject matter expertise in your area. Even if this is a bleeding edge technology or one that we have not done before, we have the experience to quickly acquire the new technical knowledge well enough to converse with you effectively

Here is a sample domain areas where we have solid experience on

Domain	Areas
TV/Media	Broadcast, On-Demand, OTT, IPTV
Telco	OSS, BSS, Charging, Integration, Mobile, 3G, 4G
Insurance	Car Insurance, Life Insurance, Income Protection, Advisory, Client Correspondence
Access Control	Audit trail, Guard Tour, Unit Devices, Carpark

We speak your Technologies

Due of our extensive experience in a wide spectrum of technologies, you will find that we have the necessary capabilities to speak your technologies and speak the right jargons to your targeted audiences.

Spectrum of technologies

We speak to your People

We call this phase the "interview" phase.  With effective  communication, we interview your people to extract the  most appropriate requirements for your content.

Effective Communication

We speak your Documentation Needs

Whether your documentation need is a User Guide, an Administration Guide, a  Solution Design document, a High Level Design document, a Help Desk instructional guide, an MOP, a PowerPoint training slide or a Captivate slide, we have done them before.  Our prior experience means that we can design the right documentation structure to illustrate your needs.